1. Information We Collect

We collect general types of information about you when you visit and use our website. One type is non-identifiable and anonymous information (“non-personal information”). We also collect several categories of personal information (“Personal Information”).

Personal Information which is gathered consists of any details which are personally identifiable and provided consciously and voluntarily by you, or through your use of our website. Such information may include your full name, address, telephone number, email address, mobile number, or other personal information you provide to us during the course of communicating with us. It is always your choice whether or not to directly provide us with your Personal Information. Please note that if you decline to provide us with Personal Information, we may not be able to provide you with certain services.

We also collect information regarding how you use our website, the areas of our website that you visit, what services you access, and information about your computer hardware and software, including domain names, times that you access the internet, and other websites you have visited. We may also obtain location data related to the geographic location of your device.

Information You Provide:

Contact Form & Qualification Submissions: Name, email address, phone number, company details, and any other information you submit via our forms.

Email Communications: Any personal details you provide in your replies to our outreach emails.

Information Collected Automatically:

Website Usage Data: IP address, browser type, operating system, internet service provider (ISP), referral URL, date/time stamp, and pages visited.

Tracking Technologies: We use cookies, web beacons, pixel tags, and log files to collect clickstream data, session timestamps, and device information. These technologies help us understand how visitors interact with our website and measure the effectiveness of our marketing campaigns.

Location Data: General geographic location derived from your IP address.

2. How We Collect Your Personal Information

We collect Personal Information through your use of our website or when providing our services. When you are using the website, we are aware of it and may gather, collect, and record information relating to such usage, either independently or through the help of third-party services. We use technologies such as cookies, web beacons, pixel tags, log files, local storage, and similar mechanisms to automatically collect information when you visit and use our website. These technologies collect internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information is used to analyze trends, administer our website, track user movements through our website, and gather demographic information about our user base.

We also collect Personal Information when you register interest, submit a qualification form, or otherwise engage with us. We may also collect Personal Information when you contact us for support, in which case we collect the information you provide.

3. How We Use Information Collected

3.1 Providing Services: We use the information we gather to provide you with the services you have requested. This may include passing your information to a third party to provide such services. Our agreements with third parties require their compliance with law, but we cannot guarantee that third parties are maintaining appropriate privacy practices. If you have any questions or wish to remove your information from a third party's database, you will need to contact that party directly.

3.2 Improving Our Website: We use the information we gather to respond to inquiries, operate and improve the functionality of our website, and deliver the products and services advertised on our website. Our services include the display of personalised content and advertising relating to your experience and interests. We also use this information to comply with legal obligations and resolve any disputes.

3.3 Marketing: We use the information you provide to send you advertisements, promotions, and content about our services that we think will be of interest to you. We may anonymise and aggregate information for purposes including traffic analysis, product development, and market analysis. If you do not wish to have your email address or other contact information used to promote our services, you can opt out at any time by emailing hello@f4growth.com or by clicking the “unsubscribe” link at the bottom of any email you receive from us.

3.4 Legal Compliance: To comply with applicable laws, respond to legal requests, and protect our rights against fraud or misuse.

4. Disclosure of Information to Others

We will share your Personal Information with third parties only in the ways described in this Privacy Policy.

(i) Website Functionality. We share your information with companies and individuals we engage to perform technical functions on our behalf, such as third-party service providers who host our website, analyse our data, provide marketing assistance, and provide customer service. These providers are required to use your information solely for the purpose of providing technical functions on our behalf and may not share your information with any third parties or use it for any other purpose.

(ii) Anonymous Information. We share aggregated anonymous information about users, combined with other persons using our website, with third parties so they can understand the kinds of visitors that come to our website and how those visitors use it.

(iii) Legal Process. We disclose your information if legally required to do so, or at our discretion pursuant to a request from a governmental entity, or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.

(iv) Acquisition or Merger. We may disclose and transfer your information to a third party who acquires any or all of our business, whether by merger, consolidation, or purchase of assets. In the event we become subject to an insolvency proceeding, we or our appointed representative may sell, license, or otherwise dispose of such information in a transaction approved by the appropriate authority.

5. Third Party Collection and Use of Information

Third parties may collect and use information about you on or through our website in the following ways:

(i) Advertisers. Advertising agencies, advertising networks, and other companies who place ads on our website may use their own cookies, web beacons, and other technology to collect information about you. Our agreements with advertisers require their compliance with law, but we do not control the use of such technology and therefore cannot make guarantees regarding compliance.

(ii) Hyperlinks. Our website and email messages may contain hypertext links to websites owned by third parties. We are not responsible for the privacy practices or the content of such other websites. These links are provided for your convenience and reference only. The inclusion of a link on our website does not imply any endorsement of the linked website or organisation.

(iii) Analytics. We use third-party services to monitor, analyse, and report on traffic to, from, and within our website and email messages.

6. Where We Store Your Data

We store your Personal Information on servers owned or controlled by us, or processed by third parties on our behalf, by reputable cloud service providers located in the United States.

7. International Data Transfers

Personal Information may be transferred to, and stored and used at, a destination outside of your country of residence that may not be subject to equivalent data protection laws. Where your Personal Information is transferred outside of the European Economic Area (EEA), we will take all steps reasonably necessary to ensure that your information is subject to appropriate safeguards and is treated securely and in accordance with this Privacy Policy.

We store Personal Information on servers located in the United States. Transfer to the US may be subject to Standard Contractual Clauses (SCCs) or other appropriate transfer mechanisms where required by applicable law.

8. Cookies and Tracking Technologies

When you access or use our website, we may use industry-standard technologies such as cookies, pixels, web beacons, and similar tools which store certain information on your computer or browsing device. These technologies allow us to identify your device, enable automatic activation of certain features, and make your user experience more convenient.

We use both session cookies and persistent cookies. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits. These persistent cookies can be removed, but each web browser is different — please review your browser's settings to learn how to manage your cookies.

Web beacons (also known as clear gifs or pixel tags) are tiny graphics with unique identifiers placed in the code of a webpage. Cookies and web beacons help us track which features you visit most often, remember your settings, keep track of return visits, and deliver specific content based on your past viewing history.

You can disable cookies, although our website may not function properly if you do. Your browser preferences can be modified to accept or reject all cookies, or to request a notification when a cookie is set. We also work with third-party marketing companies to serve advertising using cookies. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

9. Security

We endeavour to safeguard and protect your information. When you submit information on our website, such information is protected both online and offline. We have security measures in place to protect against the loss, misuse, and alteration of Personal Information under our control. The servers on which we store your information are kept in a secure physical environment with industry-standard firewalls, and access is password-protected and limited to authorised personnel.

We use Secure Socket Layer (“SSL”) software to protect data and to secure any transactions. SSL encrypts information as it is transmitted over the internet. Please be advised that although we take commercially reasonable precautions to protect your data, no data transmission over the internet can be guaranteed to be 100% secure. Any transmission of data at or through our website is at your own risk.

10. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Erasure: Request the deletion of your personal data (“Right to Be Forgotten”).
Objection: Object to the processing of your data for direct marketing purposes.
Data Portability: Request a copy of your personal data in a structured, machine-readable format.
Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, contact us at hello@f4growth.com. Note that we may need to verify your identity before processing your request. We may retain details of rights exercised for our own compliance and audit requirements.

If you are located in the EU/EEA, you also have the right to lodge a complaint with a data protection supervisory authority in the place of your habitual residence.

11. Data Retention

We retain your Personal Information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. If you wish to have your data deleted, please contact us at hello@f4growth.com. Please note that Personal Information may be either deleted or retained in an aggregated, anonymised manner that cannot be linked back to you, depending on technical and commercial capability.

12. Minors

Our website is not intended for children under 16 years of age. No one under age 16 may provide any Personal Information to or on our website. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on this website. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at hello@f4growth.com.

13. California Residents

If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information, including rights under the California Consumer Privacy Act (CCPA). These rights may include the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell your personal information. To exercise your California privacy rights, please contact us at hello@f4growth.com.

14. Nevada Residents

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to: hello@f4growth.com.

15. “Do Not Track” Signals

”Do Not Track” is a preference you can set in your web browser to inform websites that you do not want to be tracked. We do not currently support or respond to “Do Not Track” requests, as there is no consistent industry standard for how to respond to such signals.

16. Changes to This Policy

We reserve the right to make material changes to this Privacy Policy. We will post any changes through a prominent notice on this page with an updated effective date, so that you will always know what information we gather, how we use it, and to whom we may disclose it.

17. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: hello@f4growth.com
Company: F4 Growth